Educational Qualifications: BE/Btech, MCA, Any Graduate Job Description
This person is responsible for creating an end-to-end test plan,executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected.
The solution should be tested in terms of functionality, performance, reliability, stability etc.
QA technical experience preferable in e-business systems
Knowledge of test automation tools/frameworks like Selenium is desirable.
Educational Qualifications: Any Graduate Job Description
Answer phones calls/email, respond on tickets and provide excellent customer service in a timely and efficient manner
Should be able to troubleshoot problems and coordinate with various internal departments to resolve problems
Should be able to communicate clearly, both written and in speech
Should be able to manage and open tickets on behalf of customer calls and email
Should be able to do the first level analysis on the tickets on its own based on its own
Should be able to provide resolution on the tickets based on the response from respective teams
Should be able to categorize tickets based on the ticket details and escalate it to the correct team
Provide problem analysis and resolve client issues with the aid of available help desk tools
Ensure accurate call comments are entered and appropriate information is provided in escalated calls
Ensure call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion
Collaborate with team members on knowledge transfer, support policies, procedures and standards has a pleasant, friendly style
Should possess excellent communication and analytical skills.
Must be task oriented and focused in approach to meet the timelines.
Must be Pro-active, Enthusiastic, highly self-motivated, Goal oriented and Results-driven.
Fast Learner, very good interpersonal skills, positive attitude
Please Note: Key attributes that we look at in the person would be his understanding about the OTA segment, his understanding about main points of a hotel when it comes to inventory and price management.
Educational Qualifications: MBA/ BHM/ Graduates from Hospitality/Sales Industry Job Description
Identify key markets and the types of hotel products that would compliment company's current product offerings and revenue growth
Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, participating in weekly 'market review' meetings, maintaining 9-12 month running inventory and rates, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals and merchandising all deals on company websites
Establish and maintain supplier relationships, train partner hotels on company's extranet and the wholesale business, review monthly production reports and provide feedback to top producing hotels, plan and execute market site visits as agreed with Regional Management meeting trip objectives and guidelines
Initiate contract agreements and credit arrangements with suppliers, oversee coordination of contracts between Market Management and suppliers
Work with internal and external partners on major lodging development initiatives such as direct connect, report server, corporate travel, etc
Communicate progress and changes related to development to the lodging team
Establish initial relationships with local tourism agency/organizations
Attend supplier related travel shows, host supplier presentations for destinations, Hotel Chain/Management Company Clusters and destination tourism agencies/organizations
Conduct presentations and represent company at destinations tourism sponsored events, marketing partner sponsored events and industry related events
Identify competitors in each destination and gain an understanding of their volume into the market, advertising methods, origination of customers, core product, pricing techniques, competitive advantages and disadvantages, and technology capabilities both from consumer and suppliers points of view
Implement extranet rate and inventory revisions, ensuring suppliers understand the extranet and increase supplier usage of the extranet
Ability to work independently, with high levels of motivation to "Get things done" despite a complete infrastructure support of a big company
Strong interpersonal and communication skills, strong statistical and analytical skills, strong understanding of sales and service strategies, including a working knowledge of account and inventory/revenue management
Able to work and thrive in a multi-tasked fast paced environment, professional work ethics, high proficiency in MS Office tools (i.e. Word, Excel, PowerPoint and Outlook)
Smart and sales savvy person ( consultative selling flair / experience ), passion to be in a start up - Independent thinking / ability to stretch, aggressive with a will to achieve high targets -result oriented mindset
One travel agent and one corporate sales for Delhi location.
One travel agent and one corporate sales for Mumbai location.
Demand Sales for Ahmadabad, Hyderabad, and Chennai locations.
Educational Qualifications: MBA/ BHM/ Graduates from Hospitality/Sales Industry Job brief:
We are looking for a competitive field sales representative to develop sales strategies and attract new clients. You will source new sales opportunities and close sales to achieve quotas. A successful candidate will play a key role in increasing income and revenue by managing and negotiating with clients, generating leads and qualifying prospects.
"Get the sale" using various sales methods (cold calling, presentations, etc).
Forecast sales, develop "out of the box" sales strategies/models and evaluate their effectiveness.
Address customers needs and build and maintain productive long lasting relationships.
Meet personal sales targets.
Research accounts/clients and generate sales leads.
Follow through sales leads.
Attend meetings, sales events and trainings to keep abreast of the latest developments.
Report and provide feedback to management using financial statistical data.
Maintain and expand client database within your assigned territory.
Other Responsibilities: To execute any other task/work entrusted to you by your Reporting Officer
Proven hospitality sales experience (4 - 6years) in corporate sales and travel trade sales in the location identified (Chennai/Ahmadabad/Mumbai/Delhi/Bangalore).
Track record of over-achieving quota.
Experience working with CRM would be an additional benefit.
Familiarity with different sales techniques and pipeline management.
Ability to build and deliver presentations.
Strong communication, negotiation and interpersonal skills.
AxisRooms is a world leader in distribution Management system, offering the best all-round distribution solutions to hotels to increase their occupancy rate. AxisRooms product line includes Online Hotel Reservation Software (Hotel Booking Engine), Hotel Online Distribution System (Hotel Channel Manager) and Private Distribution Solutions. AxisRooms hotel reservation system, inventory management system for hotels and private distribution helps hotels to raise their bar of their property's occupancy rate. With the help of bespoke technology, the system is made such that inventory distribution for hotels was never this easy. AxisRooms has been eminent in making tedious hotel distribution much more competent for the hoteliers by continuously delivering impeccable technology solutions. AxisRooms partners list include some of the top names like TripAdvisor, Google Hotel Finder, HolidayIQ etc. and the distribution partners list ranging from global to regional players like Expedia, Booking.com, Agoda, HRS, Makemytrip.com, Clear Trip, Goibibo, Travelguru, Yatra.com to name a few. For a better reach & accessibility, AxisRooms launched world's first mobile app for distribution called HEX, HEX will serve hoteliers to manage online & offline distribution on the go. AxisRooms offers the best distribution products with a first-rate support in a very competitive price across the industry vertical.